Here are answers to some of the most common questions we get about our work, process, and expertise. Have a question for us that isn’t here? We’re happy to answer! Just reach out.

We will do everything we can to get started as soon as your schedule permits. If you are in a crisis, we are here for you, just reach out, we can help!

  • Our interview process is designed to gather information about what, in your mind, is not working currently.  During our interview, we often “see” things you don’t because we can step back and take an objective view.  We can then, as a team with you, decide what would be the best next steps to address what’s going on and get you back to a healthy place.

That depends. We always prefer to charge flat fees. E.g., retainer or project based so that you can budget and no one has to worry about a “running meter.”

Can services be bundled or combined? Yes! We often bundle under one simple retainer structure to make things easy for you, but we can do what works best for you.

Our goal is to help you find actionable steps, changes and strategies you can start using the very next day.

Our preference is small, to mid-size firms but we have worked with Fortune 500 companies as well. And we have extensive experience with family-owned businesses which have their own complexities because of the familial relationships.

From retail to real estate, telecom to healthcare, we have worked with just about every industry. If we feel there is someone better suited for your needs, we have an extensive, vetted referral network and can help you find the right fit.

EQ focuses on your ability to read and manage your own emotions and the emotions of those around you. It encompasses your behavioral reactions to those emotions and is influenced by your personality.  It’s all connected.

Yes they can! Each team is different so we tailor to your team but some common metrics are turnover, satisfaction, and productivity.

We prefer meeting live whenever possible, but often work with teams remotely.

It all depends on your goals. You drive the timing.

Both! We are consultants, and are not there day-to-day so any work we do with your team will be more effective when internal leaders take an active role.

Impact

Browse our case studies to see how our clients are leveraging our workplace conflict professionals to help solve their work-related people problems. From conflict workplace training for your employees — or conflict resolution training for leaders — to providing clarity amid confusion, our trained workplace mediators are here to help!  

If you’re ready to find solutions that fit your budget, needs, goals, and most importantly, your people, reach out to us today!

Not sure what you need?

If you’re facing people problems at work, we’re here to help. And if your team is doing great, we can make them even better. If you give us a little information below, we’ll schedule a consultation with up to three members of your leadership team.

During this consultation, we can talk about the challenges and goals facing the most critical resource at the heart of your company: your people. If you decide to work with us after your consultation, the cost of the call will be applied to your contract.

 

Ready to get started?

Claim your free Wraparound Interview—a 30‑minute discussion for your leadership team to uncover the people issues holding you back. We’ll apply the call fee to your engagement if you move forward.